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IT Operations/Support Technician (m/f/d)

Attention talented individual! This is not just another job posting. 

This is an opportunity to challenge yourself and make your mark on the world. You’ll finally be able to contribute your skills and expertise to a company - and to a product - making a real difference in the lives of millions of people every single day.

How?

Doodle revolutionizes the way the world schedules meetings. Our suite of scheduling tools enables individuals and enterprises around the world to own their time, be more productive, and grow their businesses. We’re the industry leader in scheduling technology with 30 million monthly users, and we’re just getting started. 

Now’s your chance to join 80 ambitious engineers, designers, product managers, marketers, and salespeople on a mission to make great meetings happen. Be a part of a global team headquartered in Zurich, with offices in Atlanta, New York City, Belgrade, and Berlin.

With us you will

  • Maintain our core internal services up-to-date, i.e. Jenkins, Nexus, Kibana
  • Order and set-up new hardware as required
  • Set-up user accounts across the systems we use, i.e. Slack, G Suite
  • Support internal users with their IT requests, i.e. troubleshooting printer issues
  • Work closely with the DevOps team in supporting the other engineers at Doodle
  • Optimise current internal services infrastructure
  • Write documentation such as detailing problems, procedures and resolutions

What technologies we use

  • AWS, GCP
  • Ansible
  • Kubernetes, Kops, Helm Charts
  • Kibana, Logstash, ElasticSearch
  • G Suite, Slack, Notion
  • Jenkins, Nexus
  • Kafka, AirFlow
  • Golang
  • Okta
  • JAMF

No worries if you don’t have experience with every item above.

What we expect from you

  • We are looking for someone that is happy to help their colleagues
  • A can-do attitude, we work at scale, sometimes out-of-the-box solutions won’t work
  • Willingness to learn from the DevOps engineers
  • Basic understanding of networking concepts
  • Experience with managing managing user accounts and user groups
  • Experience with setting-up hardware and onboarding users
  • Some experience with scripting and automation
  • Knowledge of Linux/MacOS administration

Not required, but big pluses:

  • Familiarity with cloud computing such as AWS, GPC or Azure
  • Experience with configuration management tools such as Ansible, Salt, Terraform or Puppet

What’s awesome about working at Doodle?

  • Top talent deserves a competitive salary
  • Develop yourself and work on interesting projects in an open-minded and diverse culture
  • Every Doodler gets a yearly budget for education, conferences, and learning resources
  • Party with your colleagues at international retreats in the Alps or the Judean desert
  • Travel to our offices worldwide. With or without a reason
  • Enjoy a cozy office atmosphere with plenty of plants, fresh fruits and a fridge full of drinks (beer too!)

So, get in touch!

Doodle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We believe that a diverse team makes for better products and a better workplace. Our team comes from all over the world (representing 20 nationalities) and from diverse backgrounds. 

 

Usually responds within a week

Or, know someone who would be a perfect fit? Let them know!

Berlin

Kohlfurter Str. 41-43
10999 Berlin Directions

Perks & Benefits

Like what you've been reading so far? Here's a little peak at some of the extras...

  • Personal development

    Commitment (and budget) for further education and development. We want to make sure you're always learning something new.

  • Office life

    Friendly, talented coworkers and a fun office environment. Weekly game nights and plenty of time to hang out together. Just ask us!

  • Travel

    Exciting interoffice travel possibilities (Berlin, Zurich, Belgrade, and the USA). Visiting other Doodlers is encouraged. Even without a specific reason :)

  • Fuel

    Mate, soda, coffee, and fresh fruit. All the good things that keep a tech company running full steam.

Team & Culture

We're a tight-knit team of 70 (or so) spread out over four different countries. We’ve got our home-base in Zurich and awesome offices in Berlin, Belgrade, Atlanta, and NYC. 

We’re not a huge company so our team structure enables us to quickly implement new ideas before they get stale on the corporate ladder. Everyone here is encouraged to contribute or experiment, and if we’re in agreement about a new decision we go for it.

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