Marketing Operations Manager

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Are you the virtuoso, genius and rockstar we’re looking for? Then for goodness sake, keep reading.

This isn’t your run-of-the-mill job (posting). What we really want is someone who wakes up every morning passionate about what they do and is brimming with new ideas. You’re driven by curiosity and don’t flinch at the thought of experimenting - even if the test fails. Ideally, we want someone who has no desire to go along with the status quo and, instead, pushes themselves and others to challenge, reimagine, optimize and innovate.

 

Who Are We?

Doodle is the leading enterprise scheduling technology helping the world's largest brands instantly set meetings with clients, colleagues and teams. Tapping into the unique nature of smart scheduling with AI and chatbots, Doodle simplifies the planning of 1:1 and group meetings for busy professionals. As the world's most trusted online scheduling platform, Doodle attracts more than 30 million monthly active users.

Now’s your chance to join 100+ ambitious engineers, designers, product managers, marketers and salespeople on a mission to make great meetings happen. Be a part of a global team headquartered in Zurich, with offices in Atlanta, New York City, Belgrade and Berlin.

 

Who We’re Looking For

Doodle is looking for a Marketing Operations Manager that is a strategic leader to the Product Marketing, Demand Marketing, and Growth team. This person will provide guidance on how to best operationalize marketing campaigns, build effective marketing launches for new products, and implement process improvements. Creating a stable, scalable foundation to drive marketing with customers and prospects is an integral part of the role. The Marketing Operations Manager will execute sound and scalable marketing programs at Doodle. This person will thrive on decisions based on data and understand how data flowing across systems impacts the execution of marketing campaigns.

The Marketing Operations Manager reports directly to the Director of Demand Marketing and works closely with team members to ensure data is flowing seamlessly across Doodle’s infrastructure. A self-starter comfortable with ambiguity, strong attention to detail, and an ability to work in an agile environment with two-week sprints is required.

 

Ideally, You Have

  • A strong desire to learn and problem solve
  • Execute like a pro and act as a strategic advisor
  • 4+ years of experience in Marketing Operations
  • Advanced administration of Marketo a must (Marketo Certified Expert)
  • Administration of Salesforce CRM preferred
  • Basic understanding of JIRA and Miro preferred
  • Strong emotional intelligence
  • Experience in SaaS
  • Experience in a high velocity, transactional business model

 

What the Role Involves

  • Work with business leadership to transform marketing strategies into well-designed and executed operations
  • Be a partner that stakeholders come to with ideas and work together to determine what’s possible near-term and long-term
  • Build strategic marketing programs that drive demand generation and new customer revenue for Doodle
  • Continuously innovate capabilities of the marketing operations engine - revenue lifecycle, lead scoring methodology, audiences, and segmentation
  • Work to increase transparency cross functionally between Marketing and Sales by leveraging Salesforce campaigns and Marketo Sales Insight
  • Troubleshoot and analyze performance of lead generation and marketing campaigns to understand performance
  • Setup and manage integrations between Marketo and other 3rd party systems - intent-data, webinar platform, paid-ad services
  • Understand data flow between systems and how to leverage standard and custom fields in marketing campaigns
  • Empower and educate the marketing team through training, documentation, and open lines of communication
  • Implement data governance best practices and processes for maintaining marketing data
  • Produce clear, concise process documentation for core marketing operations processes
  • Test and validate new marketing programs before implementing in live customer-facing environment

 

What’s Awesome About Working at Doodle?

  • Top talent deserves a competitive salary.
  • It’s the kind of family-oriented culture you’d write about in a letter to your mother.
  • Our Doodlers are all rockstars in their own rights and push each other to try new things, innovate and deliver impactful results for the business.
  • Your personal development matters. No, we really mean it - every Doodler gets a yearly budget to use for anything that promotes your continuous learning (be it an industry conference, language classes, leadership training, or anything else).
  • Your well-being matters to us. Access thousands of beneficial meditation tools with your free Headspace account.
  • Get together with the entire team of Doodlers (from all offices) to connect, bond, play games and unwind at the annual international retreat (when it's safe to do so).
  • Travel to (and spend time with other Doodlers) in some of our lovely offices worldwide (again, when it's safe to do so)
  • Take advantage of our flexible working policies
  • Enjoy complimentary Doodle Premium memberships for you, your friends and your family.

 

So, Get in Touch!

At Doodle, we’re committed to providing an environment of mutual trust and respect, where equal employment opportunities (EEO) are available to all applicants and teammates without regard to race, color, disability, religion, gender and sexual orientation. Diversity and inclusion are of utmost importance to us. We’re committed to building a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work and our products will be. We want to hear from you, so please don’t hesitate to apply!

Or, know someone who would be a perfect fit? Let them know!

Perks & Benefits

Like what you've been reading so far? Here's a little peak at some of the extras...

  • Personal development

    Commitment (and budget) for further education and development. We want to make sure you're always learning something new.

  • Office life

    Friendly, talented coworkers and a fun office environment. Weekly game nights and plenty of time to hang out together. Just ask us!

  • Travel

    Exciting interoffice travel possibilities (Berlin, Zurich, Belgrade, and the USA). Visiting other Doodlers is encouraged. Even without a specific reason :)

  • Fuel

    Mate, soda, coffee, and fresh fruit. All the good things that keep a tech company running full steam.

Team & Culture

We're a tight-knit team of 100+(or so) spread out over four different countries. We’ve got our home-base in Zurich and awesome offices in Berlin, Belgrade, Atlanta, and NYC. 

We’re not a huge company so our team structure enables us to quickly implement new ideas before they get stale on the corporate ladder. Everyone here is encouraged to contribute or experiment, and if we’re in agreement about a new decision we go for it.

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